For coaches & admins
Every message the platform sends on your behalf
One coach, many families — here's everything that moves, so nothing surprises you.
What families receive
- You log a lesson → in-app + the parent summary emailed instantly (skipped if you left the summary empty).
- You comment on a clip / add a video in the wizard → in-app; emails via the 15-minute digest.
- You achieve a goal → in-app 🏆.
- Homework waits 3+ days → ONE warm reminder per lesson (in-app + email), automatic, never repeated, retired if a newer lesson lands.
- You send a term report → email, immediately.
What you receive
- Homework ticked → in-app (duplicate-proof) — plus the player earns 3 points.
- Clip uploaded / comment posted / match logged → in-app, digest for email.
- Monday players email → only when a player has an attention flag.
The levers
Everything above respects each person's Settings → Notifications category toggles and the global email opt-out; every email is recorded in Admin → Email log. In-app notifications deep-link to the exact tab they're about.