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For coaches & admins

Every message the platform sends on your behalf

One coach, many families — here's everything that moves, so nothing surprises you.

The in-app Activity feed
The in-app Activity feed

What families receive

  • You log a lesson → in-app + the parent summary emailed instantly (skipped if you left the summary empty).
  • You comment on a clip / add a video in the wizard → in-app; emails via the 15-minute digest.
  • You achieve a goal → in-app 🏆.
  • Homework waits 3+ days → ONE warm reminder per lesson (in-app + email), automatic, never repeated, retired if a newer lesson lands.
  • You send a term report → email, immediately.

What you receive

  • Homework ticked → in-app (duplicate-proof) — plus the player earns 3 points.
  • Clip uploaded / comment posted / match logged → in-app, digest for email.
  • Monday players email → only when a player has an attention flag.

The levers

Everything above respects each person's Settings → Notifications category toggles and the global email opt-out; every email is recorded in Admin → Email log. In-app notifications deep-link to the exact tab they're about.

This guide updates automatically with every release of the platform.